Privacy


Privacy Policy
Effective Date: January 1 2025

Welcome to TEKSON CANADA - QUEBEC! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our tech support services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, payment details, or any information you provide during tech support.
  • Technical Information: Device details, IP address, operating system, browser type, and troubleshooting data.
  • Service Data: Logs, diagnostic files, and issue descriptions shared with our team.

2. How We Use Your Information

We use your information to:

  • Deliver and improve our tech support services.
  • Respond to your inquiries or service requests.
  • Process payments securely.
  • Send updates, notifications, or promotional offers (if you’ve opted in).
  • Ensure website security and functionality.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following cases:

  • Service Providers: With trusted partners assisting with payments, IT infrastructure, or support services.
  • Legal Obligations: To comply with laws or legal processes.
  • Business Transactions: If we undergo a merger, sale, or other business changes, your information may be transferred.

4. Data Security

We use robust security measures to protect your data. However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can adjust your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data.
  • Opt-out of marketing communications.
  • Restrict how your data is processed.

To exercise these rights, please contact us at info@teksoncanada.com

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

8. Children’s Privacy

Our services are not directed at individuals under 13 years old. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. Any updates will be posted here with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Email: info@teksoncanada.com
Phone: 514-799-9937